Welcome to "Shadow Engage" (hereinafter referred to as "this game"), developed by W.XZ (hereinafter referred to as "we" or "us"). We highly value your privacy and the protection of your personal information. To help you understand how we collect, use, store, and share your personal information, as well as how you can manage this information and exercise your rights, we have formulated this Privacy Policy.
1. When We Collect Your Personal Information
We collect your personal information during the following situations when you use this game:
When you register or log in to an account;
When you download, install, or launch this game;
When you make in-game purchases, top-ups, or participate in other activities;
When you contact our customer service or participate in our surveys.
2. What Information We Will Collect
Information You Provide:
Account Information: Such as username, password, email address, etc.;
Payment Information: Such as payment account details, transaction records, etc. (when you make purchases or top-ups);
Feedback Information: Opinions or suggestions you provide when contacting customer service or participating in surveys.
Information We Collect Automatically:
Device Information: Including device model, operating system version, unique device identifiers, network type, etc.;
Log Information: Including IP address, features used, access times, crash logs, etc.;
Location Information: With your consent, we may collect your location information.
3. How We Use Your Personal Information
We use the personal information collected for the following purposes:
Providing Services: To ensure the normal operation of this game and provide the services or features you request;
Optimizing Experience: To improve and optimize our services and enhance user experience;
Transaction Processing: To handle your purchases, top-ups, and other transaction requests;
Security Assurance: To prevent and detect fraud, illegal activities, or violations of our Terms of Service;
Communication: To send you important notifications, such as software updates and service changes;
Legal Compliance: To comply with legal regulations and regulatory requirements.
4. How We Share, Transfer, and Disclose Your Personal Information
We strictly adhere to laws and regulations to keep your personal information confidential. We will not share your personal information with any company, organization, or individual, except in the following circumstances:
With Your Explicit Consent: We may share your personal information with designated third parties after obtaining your authorization;
Legal Requirements: As required by laws, regulations, legal processes, or mandatory requests by government authorities;
Protecting Rights and Interests: To protect our legitimate rights and interests, and to safeguard the personal and property safety of our users or the public.
5. Withdrawing Your Consent
You can withdraw your consent for us to collect and use your personal information by disabling related features, modifying device settings, or contacting us. Please note that withdrawing consent may result in you being unable to use some or all features of this game.
6. Personal Information Protection
We have implemented reasonable and feasible security measures to protect your personal information from unauthorized access, disclosure, use, modification, or damage. These measures include but are not limited to:
Data Encryption: We use encryption technology to protect your personal information;
Access Control: Establishing strict permission controls to ensure that only authorized personnel can access personal information;
Security Audits: Regularly auditing and evaluating our data collection, storage, and processing practices.
7. Requesting Deletion of Your Personal Information and Data
You have the right to request the deletion of your personal information. You can submit a deletion request through the following methods:
Contact Email: Send an email to xuanziw1999@gmail.com with the subject line "Personal Information Deletion Request";
Provide Information: To verify your identity, please provide your username, registered email, or other necessary information.
We will process your request within 7 working days upon receipt and respond to you via email.
8. Child Protection
We place great importance on the protection of minors' personal information. This game is rated 16+ and is not intended for minors under 16 years old. If you are under 16, please do not use this game or provide any personal information to us.
9. Your Rights
According to relevant laws and regulations, you have the following rights:
Right of Access: You have the right to access the personal information we have collected about you;
Right of Correction: If your personal information is incorrect, you have the right to request corrections;
Right of Deletion: Under certain circumstances, you have the right to request the deletion of your personal information;
Right to Restrict Processing: You have the right to restrict how we process your personal information;
Right to Data Portability: You have the right to obtain a copy of your personal information;
Right to Object: You have the right to object to our processing of your personal information based on legitimate interests.
10. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you need to exercise your rights, please contact us via:
Email: xuanziw1999@gmail.com
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated Privacy Policy will be published on this page and will take effect on the date of the update. We recommend that you regularly review this Privacy Policy to stay informed about our information practices.
Last Updated Date: October 10, 2024